We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by destination and warehouse location. These are our estimates:
Location |
Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-25 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
Please note that during high demand season the estimated delivery time may increase. These are our estimates:
Location |
Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will assist you further.
Way better than I was expecting! Took this to a concert on Sunday and charged my phone the entire time while recording and taking tons of pictures and then charged it for the hour bus ride home and still had some juice!! Told all my friends and family about this and they will also be buying!! Thinking of buying another for emergencies.
Very good for price, I've had it for a few weeks now and haven't encountered any problems. It does take a long time to charge the pack itself, but it's worth it for how long a charge lasts. Portable, and somewhat lightweight.
I used this on my London trip last month and it really exceeded my expectations. It charged my phone which was 0% my friend's cell phone which was on 20% and my gimbal before it died. I love it.
It takes a few hours to charge, but I can charge my phone, vape, and bluetooth earbuds more than once in a day after charging it overnight while I'm in bed.
I like it and it charges quickly but it's thick and a little heavy.
This is a slim and elegant battery pack with great charging capacity. Charges phone several times quickly and repeatedly. Great purchase for a good price.
The charger charges quickly. It is a little larger and heavier than I thought it would be, it really does the job. I can fully charge 2 iPhones simultaneously.
Haven't had an opportunity to use it yet, but it seems fine.
It was a little bigger than I expected, but it charged my phone fast. Make sure to charge up the charger at night as often as you can so it won’t run out.
Works great. Got it for a weekend trip and it was handy. Now I always have it in my purse just in case.
This is a powerful charger for the money!!! It is excellent!!! Battery life is crazy long…
Works great, highly recommended.